ULTRA-HIGH-NET-WORTH INDIVIDUALS CLIENT MANAGEMENT PROGRAM
Discover Luxury Executive Education in Monaco:
UHNWI Client Management Program
Next Cohort: 14-16 aPRIL 2026
Unlock the secrets of Ultra High Net Worth Individuals (UHNWI) with the International University of Monaco’s exclusive executive education program designed for an intimate small group of maximum 12 top-tier professionals.
Our program is a sanctum where the elite of UHNWI client management executives converge to redefine the standards of bespoke services. Studded with insights from over 250 in-depth UHNWI interviews, this curriculum, led by the distinguished Prof. Dr. Phil Klaus, Top World 2% Scientist, offers a rich tapestry of strategies tailored to your high-caliber clientele. The focus is on understanding and actioning what matters most to UHNWIs to command market dominance, bolster revenues, elevate sales, and revolutionize client conversion while wisely cutting costs without compromise to service quality.
Dates
14-16 April 2026
topic
Tailored to enhance client management skills for handling ultra-high-net-worth individuals
Format
Onsite only
location
International University of Monaco
Language
English
fees
Early Bird Fee:
€2,360 (VAT excluded) – for registrations completed before September 30, 2025 (early bird discount of 20%)
Regular Fee:
€2,950 (VAT excluded)
Who is this program for?
The UHNWI Client Management Program in Monaco is a premier executive education program designed for professionals who work directly with Ultra-High-Net-Worth Individuals (UHNWIs). Open to participants from diverse professional backgrounds, including private bankers, family office executives, wealth managers, luxury service directors, legal advisors, and real estate specialists, this program equips you with advanced skills in managing, advising, and servicing UHNW clients. Whether you are seeking to strengthen client relationships, enhance strategic expertise, or refine service excellence, this Monaco-based executive education program offers a unique opportunity to elevate your career in the world of ultra-wealth management.
Meet the Expert
Prof. Dr. Phil Klaus
Prof. Dr. Phil Klaus is widely considered one of the leading global Customer Experience Strategists and the world-leading UHNWI researcher.
Prof. Klaus is ranked on the Stanford University Annual World’s Top 2% Scientists list in 2019/2020/2021/2022 and 2023. He is the Chairman of the PK Customer Experience Institute, founder of Prof Dr. Phil Klaus & Associates Consulting, Professor of Customer Experience Strategy and Management at the International University of Monaco, and bestselling author of “Measuring Customer Experience”.
His award-winning research is published in a wide range of top-tier academic and managerial journals and numerous books. He is an experienced manager, Non-Executive Director, strategic advisor and management consultant with an active, international portfolio of Blue-Chip clients for whom he advises on customer experience strategy, profit
enhancement, ‘next practice,’ and business development.
Contact
federica conte
Program Coordinator
fconte@ium.monaco.edu
+377 97 986 525
Giulia Mercanti
Program Admissions
gmercanti@ium.monaco.edu +377 97 986 520
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